Wednesday, February 6, 2013

CSR Drama Vs Unhappy Employees

Yesterday got news of one more premature death (heart attack) at the age of sub 30.  That reminded me of my 2011 blog We all are dying in EMI - Courtesy Job Related Stress . The deceased was working in forex dealing room. Probably one of the most stressful jobs. 

Forget the nature of job, all jobs have become stressful , huge demand on human being at work place. Why? Cuz Finance professionals have taken over the performance matrix. Only and only finance matrix is considered to evaluate the success of the entity.   At the cost of mass stress and unhappiness , handful of the shareholders are enjoying fruits of success. Our models and matrix have become unsustainable. Forget environment and community, people working for the organisation are facing biggest threat. 

This CSR drama must end and actual CSR must start from within. Within the organisation. Making their people & customer happy is the real CSR for every business. What is the fun of CSR when there is tax evasion , poor quality , mis-sell & pathetic people policies? 

Zapposs of the world and happiness officer like  Alexander Kjerulf of the world MUST spread like avalanche in the business world. We must have happiness matrix given equal if not more importance to finance matrix to measure success of the enterprise. 

We are talking about sustainable business practice, starting point is - happy employees & happy customers and not just shareholders.